Out of an abundance of caution due to the current COVID-19 pandemic, we are changing our office scheduling procedures.
Although relatively few COVID-19 cases have been identified in our community, we anticipate that this number will continue to increase. Thankfully, this virus has not been affecting children as seriously as adults. Our goal is to keep our patients and their family members safe and healthy. We also need to do our best to ensure that our staff remains healthy, in order for us to continue to help you care for your children.
Beginning today, March 19th, mornings will be reserved for well-baby (up to 2 years) and essential immunization visits (ages 5, 11, and certain “catch-up" immunizations) ONLY. All essential immunization or well-baby checks will be seen between 8:30am-12pm.
If your child has an upcoming well-check scheduled, you will be receiving a call from our office to change the appointment, if necessary. “Non-Essential” checkup appointments will be rescheduled to a date/time at least 60 days from now.
Please do not come for a well checkup if you or your child are not feeling well. Please call us first if your child has a checkup scheduled and is sick.
We ask that only the patient and 1 healthy parent (or designated adult) come in for the visit. Please make arrangements to leave siblings at home. We are trying to protect those at greatest risk.
Sick children needing to be seen will be seen from 1:00-5:00pm. Walk-in visits are suspended for now, so sick patients will be seen BY APPOINTMENT ONLY. Parents of patients who have cough and fever MUST speak with one of our nurses before a sick visit will be scheduled. Not every patient with cough and fever needs to be seen and please use your discretion before calling.
We have “closed” our waiting room. Patients should call when they arrive at the office and we will let them know when a room is available so that they can proceed directly to an exam room.
If a patient or parent has been exposed to Coronavirus, please DO NOT come into the office. Please call us for instructions.
Please be patient as we work through this uncharted territory together. Our providers meet at least daily to determine what needs to happen to continue to help you care for your children. Our staff continues to do their best to help us care for our patients. Office cleaning recommendations are being followed and our staff will not come to work if they are sick. Our phone lines are busy, please be patient! You will be required to answer more questions. We understand that rescheduling appointments is inconvenient but we feel that, for now, this plan is necessary.
We are looking into the possibility of some telemedicine visits in the near future for those concerns that meet specific criteria.
We will keep you posted.